Shipping Policy

At QueenShapez, we aim to deliver your order quickly and securely — every time.

🚚 Delivery Partner
We deliver nationwide across South Africa using trusted local couriers such as Aramex.

📦 Processing Time
All orders are processed within 1–2 business days after payment is received.

⏱ Delivery Time
Once dispatched, your parcel typically arrives within 1–3 business days via Aramex.
Please note that deliveries to outlying or remote areas may take slightly longer.

💖 Free Shipping
Shipping is completely FREE on all orders — no minimum spend required.

🔍 Tracking Your Order
As soon as your order is dispatched, you’ll receive an email or SMS with your tracking number, so you can monitor your parcel directly through Aramex’s website.

📅 Important Notes
Delivery times are estimates and may vary during public holidays, peak seasons, or due to unforeseen courier delays.
Please double-check that your delivery address is correct at checkout.
If an order is returned to us due to an incorrect address or failed delivery, the customer will be responsible for the re-delivery fee.