Terms and Conditions

Welcome to QueenShapez. By accessing and purchasing from our website (queenshapez.com), you agree to comply with our Terms & Conditions. Please read them carefully before placing any order.

When placing an order, you confirm that all details provided are accurate and complete. All products displayed on QueenShapez are subject to availability, and we reserve the right to discontinue or update items without prior notice. Product images are for illustrative purposes only, and actual items may vary slightly in colour or appearance.

All prices are listed in South African Rand (ZAR) and are payable via secure online methods through YOCO, including debit and credit cards, as well as EFT. Prices are subject to change without prior notice.

We offer nationwide delivery through trusted South African couriers such as Aramex. Delivery times are estimates and may vary depending on your location. QueenShapez cannot be held responsible for delays caused by factors outside our control, such as courier strikes or extreme weather conditions.

Returns and exchanges are available in line with our Refund Policy. To qualify, items must be unused, in their original packaging, and returned within 14 days of delivery. For hygiene reasons, shapewear and bodysuits cannot be returned if they have been worn.

QueenShapez is not responsible for incorrect size selections made by customers. We encourage all customers to refer to our size chart before making a purchase. We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our products.

All content, branding, logos, and product descriptions on this website are the exclusive property of QueenShapez and may not be copied, reproduced, or used without prior written permission.

These Terms & Conditions are governed by the laws of the Republic of South Africa, and any disputes will fall under South African legal jurisdiction. QueenShapez reserves the right to amend or update these Terms & Conditions at any time, with changes published directly on this page.