Terms and Conditions


1. Introduction

Welcome to QueenShapez. By accessing and purchasing from our website (queenshapez.com), you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order.

2. Eligibility to Purchase

  • By placing an order, you confirm that all details you provide are accurate and complete.

3. Products & Availability

  • All products displayed on QueenShapez are subject to availability.

  • We reserve the right to discontinue or update products without prior notice.

  • Images are for illustrative purposes; actual products may vary slightly in colour or appearance.

4. Pricing & Payment

  • All prices are listed in South African Rand (ZAR).

  • We accept payments via secure online methods, including debit/credit cards and EFT.

  • Prices are subject to change without prior notice.

5. Shipping & Delivery

  • Nationwide delivery is available through trusted South African couriers.

  • Delivery times are estimates only and may vary depending on location.

  • QueenShapez is not responsible for delays beyond our control (e.g., courier strikes, extreme weather).

6. Returns & Exchanges

  • We offer hassle-free returns & exchanges in line with our Refund Policy.

  • Items must be unused, in original packaging, and returned within 14 days.

  • For hygiene reasons, shapewear and bodysuits cannot be returned if worn.

7. Liability

  • QueenShapez is not responsible for incorrect size selection by customers. Please refer to our size chart before purchasing.

  • We are not liable for any indirect, incidental, or consequential damages from product use.

8. Intellectual Property

  • All content, branding, logos, and product descriptions on this website are the property of QueenShapez and may not be copied or used without permission.

9. Governing Law

  • These Terms & Conditions are governed by the laws of the Republic of South Africa.

  • Any disputes will be resolved under South African legal jurisdiction.

10. Changes to Terms

    • QueenShapez reserves the right to amend these Terms & Conditions at any time. Updates will be posted on this page.